Job Title – Receptionist/Administration Assistant

About the Role

We are a small family run window manufacturing company, looking for a dedicated Receptionist to handle customer-facing duties as well as general office management tasks. When customers walk into the office, we want them to find a friendly, smiling face and a helping hand. The ideal candidate must have excellent communication and multitasking skills, a positive attitude and a strong work ethic.


• Answer the phone in a timely manner and direct calls to the correct offices, taking messages when required.
• Monitor/deal with incoming emails and distribute to relevant staff.
• Book appointments via outlook and also enter onto our software database.
• Distribute incoming mail and prepare outgoing.
• Undertake photocopying, filing, archiving documents and petty cash handling.
• Greet customers as soon as they arrive, handle enquiries or connect them with the appropriate party.
• Manage stationery stock and re-ordering.


About you

• 2+ years’ experience as a Receptionist or Administrative Assistant.
• Ability to create organised filing system.
• Exceptional customer service skills and professional phone manner.
• Good organisational skills, happy multi-tasking.
• Friendly, approachable, and calm.
• Team player and self-motivated.
• Competent IT skills and experienced in using Microsoft Office software.
• Eager to learn new skills and are keen to get stuck in.
• Excellent communication skills, both written and verbal with the ability to deliver a high level of customer service.

Normal Working Hours, Monday to Thursday 9am-5pm Friday 9am-4.30pm plus every other Saturday 9am-1pm

Location - this position is primarily based at our main office in Alnwick however some days at our Berwick upon Tweed branch may be required (driving licence essential)

Market competitive salary will be paid for the right candidate

20 Days holiday entitlement plus 8 bank holidays and enrolment into the Nest Pension Scheme

Please email your CV to including a brief cover letter, closing date 11th June ‘21

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If you have a question, please don't hesitate to get in touch with the Kitson team.

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Kitson House, South Rd, Alnwick NE66 2PD
Tel: 01665 604770
Fax: 01665 510025


9:00 AM - 4:00 PM


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